Interactions LLC is a privately held technology company that builds and delivers hosted Virtual Assistant applications that enable businesses to deliver automated natural language communications for enterprise customer care.

Information Technology

Interactions

Interactions' headquarters in Franklin, MA, United States

The New Providence office focuses on AI research, software systems development, and innovative data solutions.

New Providence

Mike Iacobucci

Bob Steron

Dan Giatrelis

James Nolan

Viktoriya Zhabinskaya

Srinivas Bangalore

David Parkinson

Matt Malek

Tom Axbey

Deborah Farrington

Fadi Chehadé

Bob Davoli

William O’Brien

Michael Wilens

This department oversees strategic direction and decision-making within the organization.

Leadership

This department ensures the quality and reliability of software products through testing and automation strategies.

Quality Assurance

The Software Development and Engineering team at Interactions is responsible for designing, developing, and maintaining advanced Virtual Assistant applications. This team collaborates on building robust software solutions that enhance automated natural language communication, ensuring high-quality performance and user experience for enterprise customer care. They leverage their expertise in various programming languages and development methodologies to drive innovation and deliver seamless functionality across applications.

Software Development and Engineering

This department oversees the planning, execution, and completion of projects, ensuring they meet established goals and deadlines.

Project Management

This department oversees client relationships and ensures customer satisfaction through effective account handling.

Account Management

This department focuses on creating and optimizing conversational interfaces and user interactions to enhance digital communication experiences.

Interactions

Org chart

Board & advisors

Teams

Leadership

Quality Assurance

Software Development and Engineering

Project Management

Account Management

Conversation Design

Offices

Interactions

Org chart

Board & advisors

Teams

Leadership

Quality Assurance

Software Development and Engineering

Project Management

Account Management

Conversation Design

Offices

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