David Rozo is a skilled IT professional with extensive experience in technical support and service desk roles. Currently employed as an Enterprise Service Desk Technician at Interactive Brokers, responsibilities include assisting with support ticket management and providing first point of contact for technological issues across various operating systems and software applications. Previously, as an IT Support Specialist at CHC Wellbeing, David provided remote and deskside assistance for a range of equipment and software, while earlier roles included Technology Coordinator at Chicago Public Schools and Repair Agent at Saint Xavier University, where troubleshooting and maintenance of various technologies were key responsibilities. Educationally, David holds a Bachelor's degree in Computer Science from Saint Xavier University and an Associate's degree in Computer and Information Sciences from St. Augustine College.
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