Pascal Gerber

Pascal Gerber is an experienced IT professional currently serving as the Head of the Enterprise Service Desk at Interactive Brokers since April 2011, overseeing a global helpdesk focused on IT support for employees. Previously, Pascal held various roles including Team Leader Operations, where responsibilities encompassed incident management for brokerage systems across Europe, the US, and Asia, and Business Analyst and Trading Operations Specialist, focusing on project analysis, workflow improvements, and trading processes. Pascal's earlier career includes a contract position in UNIX infrastructure support at UBS, dealing with trading systems maintenance and support coordination. Pascal holds a degree in IT System Engineering from Wirtschaftsinformatikschule Schweiz WISS, obtained in 2009.