Interactive Smart Communications (ISC), Part of Mawarid Media & Communications Group (MMCG), is an emerging entity in the CX management BPO sector, headquartered in Riyadh, Saudi Arabia. Having delivered CX services for over 14 years within MMCG, we are now opening our service provision to include other private and government sectors. Our passion for delivering rewarding, Shareholder, Client and Customer experiences for our partners, which allows them to differentiate themselves from competitors. We see all clients as unique and focus our efforts on understanding their personalized needs.

Our tailor-made solutions encompass additional services such as Digital Transformation, Data Management and Analytics, application development, Manpower Outsourcing and IT solutions.

ISC backbone is dependent on its highly experienced Individuals that help manage its clients’ needs in a highly professional manner and adhering to the highest quality standards in the sector.

We are relentless, resourceful, resilient and agile – We are One Team.

Interactive Smart Communications (ISC)

This office likely focuses on human resources and customer service operations in Umm Al Hamam West, facilitating recruitment and training.

Umm Al Hamam Street

This department manages inquiries and provides assistance to customers, ensuring their needs are met effectively.

Customer Support

This department focuses on improving processes and operations to enhance overall organizational performance.

Business Excellence

This department oversees operational processes and ensures efficiency in daily activities.

Operations Management

This department oversees the planning, execution, and coordination of projects to ensure timely delivery and alignment with organizational goals.

Project Management

This department focuses on recruiting, hiring, and planning workforce needs to ensure the organization attracts and retains top talent.

Talent Acquisition

This department focuses on providing assistance and solutions to customers while managing backend operations.

Interactive Smart Communications (ISC)

Org chart

Teams

Customer Support

Business Excellence

Operations Management

Project Management

Talent Acquisition

Customer Support Services

Offices

Interactive Smart Communications (ISC)

Org chart

Teams

Customer Support

Business Excellence

Operations Management

Project Management

Talent Acquisition

Customer Support Services

Offices

Related companies