Tim Bragg is a senior leader specializing in Service Management, Delivery, and IT Operations. Currently, as the Head of Service Management at Interactive, Tim manages and evolves service capabilities while driving digital transformation initiatives. Previously, Tim held various roles at Optus, including Manager of Service Management and Technical Service Delivery Manager, and garnered experience in major incident and problem management at Alphawest. Tim's educational background includes multiple advanced diplomas in Photonics and Telecommunications Engineering, all achieved with distinction.
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