Alan Brown is an experienced professional with a career spanning several decades in technical services and software development. Currently serving as the Director of Technical Services at Intercede since January 2006, Alan oversees the technical support operations in North America, managing a team focused on enterprise-level Identity and Smart Card Management products. Prior to this role, Alan was the Software Development Manager at SER Solutions Inc from August 1998 to December 2005, where management of software development teams for Document Management products was central to responsibilities. Alan began a career in software development at PAFEC Ltd, working from July 1986 to July 1998 on CAD and Document Management products. Alan holds a Bachelor's degree in Computer Science from the University of Leeds, earned between 1983 and 1986.
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