Interchange Group is one of the world’s leaders in currency exchange, operating on the market since 1991. The Group offers foreign exchange services in nearly 140 branches worldwide and employs more than 500 staff across Europe’s top tourist destinations, as well as in Southern Africa and Hong Kong. Over the last 10 years, Interchange has been expanding rapidly and it now includes in its portfolio eight international airports where it has 40 different exchange offices, with more planned in the near future.
 
Interchange offers a wide range of services, including cash exchange, ATMs, Western Union money transfers, the processing of VAT refunds for international travellers at the airports, cash advances, travellers cheque encashment and tailored solutions for corporate clients.

Banking

Trading & Exchanges

Travel & Leisure

The Interchange Group

The Interchange Group's headquarters in Budapest, Hungary

Alastair Holberton

David Chott

Carl van Hauwe

Hervé Cambier

The Leadership Team at The Interchange Group is responsible for setting the strategic direction, ensuring operational excellence, and driving growth across all markets. This team oversees the management and development of the company's global operations, focusing on expanding service offerings, optimizing branch performance, and maintaining competitive advantage in the currency exchange industry. Key activities include strategic planning, governance, financial oversight, and leadership development within the organization.

Leadership Team

This department focuses on driving revenue through sales strategies and marketing initiatives.

Sales and Marketing

This department manages financial reporting, internal auditing, and overall accounting practices.

Accounting and Auditing

This department focuses on managing customer interactions, ensuring satisfaction, and overseeing operational processes related to service delivery.

Customer Operations

The Customer Service team at The Interchange Group is responsible for providing exceptional support to clients across all branches and international airports. This includes assisting with cash exchange, managing ATMs, processing money transfers and VAT refunds, handling cash advances and travellers cheque encashment, and offering tailored financial solutions for corporate clients. They ensure a seamless and efficient service experience for both tourists and business clients globally.

Customer Service

This department handles all transactions and operations related to currency exchange services.

The Interchange Group

Org chart

Teams

Leadership Team

Sales and Marketing

Accounting and Auditing

Customer Operations

Customer Service

Currency Exchange

Offices

The Interchange Group

Org chart

Teams

Leadership Team

Sales and Marketing

Accounting and Auditing

Customer Operations

Customer Service

Currency Exchange

Offices

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