Andy Howell possesses extensive experience in technical support and engineering roles, currently serving as a Principal Operations Engineer at Intercity since May 2016, with responsibilities that include providing third-line support within the Intercity Secure Operations Centre (ISOC). Previous roles within Intercity include ISOC Specialist and Tier 2 Engineer, focusing on network monitoring and maintenance. Prior experience includes positions at Infinium IT Limited, Agora Solutions Ltd, and IDH Group, where Andy demonstrated proficiency in WiFi installation, IT field support, and server configuration. A foundational career in the British Army included multiple operational tours, highlighting a strong commitment to service and teamwork. Andy received education from Bluescreen IT and St Georges RC High.
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