Caroline White is an IT support professional with nearly 20 years of experience in troubleshooting and supporting IT operations in high-pressure environments. Currently, Caroline serves as a Senior Managed IT Tier 2 Engineer at Intercity, where they apply their extensive expertise to enhance technical operations. Their past roles include Network Manager at Harborne Primary School, where they oversaw the development of the school network, and IT Services Specialist at GDST, supporting numerous schools nationwide. Caroline is known for their friendly customer service and effective communication with non-technical audiences.
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