Michael Townsend

Michael Townsend is a seasoned professional with extensive experience in business analysis and sales, currently serving as a Channel & Managed Services Sales Specialist and High Touch Channel Manager at Intercity since November 2016. Previously, Michael held various roles at Capita from 2014 to November 2016, including Business Analyst, where responsibilities involved creating Impact Assessment deliverables and engaging with clients across all organizational levels to gather requirements. Prior experience includes roles at Capgemini, where projects encompassed developing infrastructure proposals and collaborating on ISO 27001 security audits, as well as being a Business Development Specialist at BAA, focusing on IT-related business requirements. Michael holds a Bachelor of Science in Business Information Systems from the University of Brighton and possesses several BCS (ISEB) certifications in areas such as Modelling Business Processes, Requirements Engineering, and Business Analysis Practice.