Andrew F.

Andrew F. has extensive experience in customer success and sales engineering, currently serving as a Sales Engineer and previously a Customer Success Manager at Intercom since May 2021. Prior to Intercom, Andrew held roles as a Customer Success Manager and Business Development professional at Bizimply, where responsibilities included onboarding new customers and developing support practices. Andrew also founded Digital Impressions, a digital marketing agency, and worked as a Digital Account Manager at Socio Local, along with experience in nonprofit communication at Clicks to Causes. Andrew's earlier positions include management roles in the hospitality industry, where operational efficiency and customer service were key focuses. Andrew holds a B.Sc. in Logistics and Supply Chain Management and a B.Sc. in Information Systems Development from Technological University Dublin, complemented by ongoing studies in computer software development.