Caitlin McCurrie

Caitlin McCurrie, Ph.D., is currently the Director of Research at Intercom, where they leverage their extensive experience in research to enhance user experiences. A recovering academic, Caitlin transitioned to industry to apply their expertise, particularly in UX Psychology, following a Ph.D. in Social and Media Psychology from the University of Melbourne. Their previous roles include research management positions at Atlassian and senior roles at several organizations, including MYOB and Infoxchange, where they focused on user-centered research and product development. Caitlin also holds an honorary fellowship at the Melbourne School of Psychological Sciences, contributing to both academic and applied research efforts.