Christine Tran is the current People Operations Program Manager at Intercom. Christine has held this position since October 2016. Prior to that, they were the Lead for People Operations from October 2016 to April 2019. Christine has also worked as a People Operations Generalist at Box from June 2011 to October 2016. In their current role, they manage the North America HR Operations team, which includes a People Operations Associate and People Operations Coordinator. As a team, they manage the various systems, tools, and programs that the People Operations team owns, research and implement new tools that help the team and business run more effectively and efficiently, provide global operational support by owning data integrity and reporting, own U.S. benefits administration and help manage annual Open Enrollment, partner with internal teams (Finance, Sales Operations, Compliance) with regard to reporting, compliance, audits, and payroll, partner with external vendors (payroll firm, benefits brokers) to ensure the best employee experience, create and enforce policies and processes, and provide support on projects where needed.
Christine Tran has a BA in Political Science from UC San Diego.
Some of their coworkers include Alanna Shipley - Recruiting, Ashley Garrison - Recruiting, and Pete Prowitt - Manager, Relationships Team. Christine Tran reports to Leslie Chung, Director, People Operations.
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