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Cormac O.

Research Manager at Intercom

Cormac O. has extensive work experience in product research, design research, and growth product management. They most recently worked as a Senior Product Researcher at Intercom starting in 2021. Prior to that, Cormac held roles at Dropbox as a Senior Design Researcher from 2019 to 2021 and as a Growth Product Manager from 2017 to 2019. Before Dropbox, Cormac worked at iGola as a Growth Product Manager from 2016 to 2017, where they contributed to significant user growth and drove product optimization. Cormac also has experience in e-commerce marketing, having worked at Calvin Klein as an E-commerce Marketing Manager from 2013 to 2015, and at Tommy Hilfiger as an E-commerce Analyst and Intern from 2012 to 2013.

Cormac O. completed their education at several institutions. In 2004, they began their undergraduate studies at University College Cork, majoring in English and Psychology, and graduated in 2008 with a Bachelor of Arts (BA) degree. Following this, they attended the Cork Language Centre International in 2009, where they obtained an ACELS Certificate in English Language Teaching. In 2011, Cormac enrolled at the University of Leiden, pursuing a Master of Science (MSc) degree in Economic and Consumer Psychology, which they completed in 2012.

In terms of additional certifications, Cormac obtained the Professional Scrum Product Owner (PSPO I) certification from Scrum.org in August 2019. Cormac also acquired the Google AdWords Individual Certification, although the exact month and year of obtaining this certification are not provided.

Links

Timeline

  • Research Manager

    April 1, 2024 - present

  • Senior Product Researcher

    July, 2021