Eamon Phelan is a Staff Engineer in the AI Group at Intercom, currently engaged in developing large language models. Previously, Eamon held senior engineering roles at Amazon, Qualtrics, and IBM, focusing on full-stack solutions and technical leadership. Eamon's expertise includes working with distributed systems and cloud computing, as well as mentoring junior engineers and ensuring operational readiness for new products. Eamon holds a B.A. in Computer Science and is pursuing an M.Sc. in Intelligent Systems, achieving a distinction for a thesis on generative 3D transformers.
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