Erik M.

Erik M. has a diverse work experience spanning several industries. Erik is currently working as a Customer Service Specialist at Intercom. Prior to this, they worked as an Editor and Writer at The Chicago Genius Herald, where they wrote satirical news articles and social content and expanded the target audience by proposing the addition of comics.

Erik also has a significant background in the technology industry, having worked at Apple for several years. Erik held various roles, including Creative Pro, Creative, and Specialist, where they promoted and modeled Apple's ecosystem, facilitated learning sessions, and consulted with customers to assess their needs and provide product recommendations.

Before their time at Apple, Erik had roles at Lawrence University, where they served as the WLFM Radio Music Director, Campus Tour Guide, Writing Tutor, Library Circulation Assistant, and Scene Shop Staff. These positions allowed him to develop skills in music management, campus engagement, tutoring, and library services.

Additionally, Erik has gained experience in retail as a Bookseller at Barnes & Noble and in the theater industry as an Intern at Curious Theatre Company. At Curious, they assisted with planning, stage managing, marketing, and social media management.

Earlier in their career, Erik worked at Modmarket as a Cashier & Salad Maker, where they gained experience in customer service and food preparation.

Overall, Erik M. has a well-rounded background with expertise in customer service, writing, technology, music management, campus engagement, tutoring, library services, retail, and theater.

Erik M. attended Lawrence University from 2010 to 2014, where they earned a Bachelor of Arts (B.A.) degree. Erik'sfield of study at Lawrence University was English and Theatre Arts. In 2012, Erik M. briefly attended the Gaiety School of Acting / National Theatre School of Ireland to enhance their acting skills, though no specific degree was mentioned for this period.