Frank Russo

Frank Russo is a seasoned professional with extensive experience in sales operations and business analysis spanning over a decade. Currently serving as Sales Operations Manager at Intercom since November 2021, Frank has previously held positions in sales compensation and operations at Samsara and Celigo, respectively. With roles including Senior Business Operations Analyst and Renewals Manager at Syncplicity, Frank has demonstrated proficiency in managing renewals and supporting sales teams. Frank's background also includes banking and customer service roles at JPMorgan Chase & Co., Bank of America, and State Farm Insurance, showcasing a commitment to customer retention and satisfaction. Frank holds a Bachelor's degree in Psychology from San Francisco State University.