Greg Byrne is a qualified product engineer currently working at Intercom since April 2024, contributing to AI-driven customer service solutions for support teams across over 25,000 businesses. Prior to this role, Greg served as a senior software developer and back end developer at &Open from November 2021 to April 2024, where focus was on creating a global gifting platform for notable brands. Greg's experience includes being a software developer at Edgescan from August 2020 to November 2021, working on vulnerability management, and previous positions as a software developer and intern at Showoff.ie. Academic qualifications include a Master's degree in Computer Science with a focus on advanced software development from Technological University Dublin and a Bachelor's degree in Medicinal and Pharmaceutical Chemistry from Trinity College Dublin.
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