LK

Liam K.

Senior Manager, Customer Lifecycle Marketing at Intercom

Liam K. has a diverse range of work experience in various industries. Liam most recently worked at Intercom as a Principal Lifecycle Marketing Manager, where they were responsible for driving strategy, research, solution design, and execution for the activation marketing team. Liam also served as a Senior Lifecycle Marketing Manager, leading the team for 10 months as a maternity leave cover. In this role, they managed web conversion messaging and email nurture strategy.

Prior to their time at Intercom, Liam worked at Simply Fit Food as an Advisor, providing guidance and expertise. Liam also worked at eDesk as a Marketing Specialist, overseeing content and email marketing at the B2B SaaS startup. Additionally, they held the position of Content & Social Media Specialist at the Law Society of Ireland, where they implemented the organization's first social media strategy and grew its social media presence.

Liam's previous experience includes working at YouTube as a Policy Associate, providing policy support for the YouTube community and developing an internal policy knowledge-sharing hub. Liam also served as a Web Editor at Campus.ie and worked as a Journalist, contributing to national and regional publications in Ireland and Los Angeles.

Throughout their career, Liam has demonstrated expertise in marketing, content creation, social media management, and policy development. Liam has a track record of driving results and successfully implementing strategies to achieve business goals.

Liam K. pursued their education in various institutions. From 2008 to 2009, they attended Trinity College Dublin where they focused on Sociology and Spanish. Later, from 2009 to 2013, Liam enrolled at Technological University Dublin. During this time, they earned a Bachelor of Arts (BA) degree with a specialization in Journalism. In 2012, they briefly attended the University of Missouri-Columbia to further enhance their journalism skills. Though the specific degree obtained during their time at the University of Missouri-Columbia is unspecified, it is clear that Liam dedicated their studies to the School of Journalism.

Links

Timeline

  • Senior Manager, Customer Lifecycle Marketing

    May 1, 2024 - present

  • Principal Lifecycle Marketing Manager

    October, 2022

  • Senior Lifecycle Marketing Manager

    November, 2020

  • Lifecycle Marketing Manager

    September, 2018

  • Product Education Specialist

    June, 2017