Mark O'Donovan

Mark O'Donovan has a diverse work experience spanning multiple industries and roles.

Their most recent position was as a Senior Product Manager at Intercom, starting in August 2022. Prior to that, they served as a Senior Product Manager at Keelvar from December 2021 to June 2022.

Before joining Keelvar, Mark worked at Index Exchange for a significant period. Mark held various roles, including Senior Product Manager from January 2021 to December 2021, Director of Product Delivery from October 2017 to December 2020, and Technical Program Manager from December 2014 to October 2017.

Mark also gained experience at Casale Media, where they served as a Product Manager from April 2012 to December 2014 and as a Business Analyst from November 2010 to April 2012.

Furthermore, they worked as a System Administrator at Cork Art Supplies Ltd from July 2009 to September 2010. Mark also co-founded ACP Web Design and served as a Co-Founder from May 2008 to September 2010.

Their early career includes a role as a Business Analyst at Sun Life Financial from April 2007 to September 2007.

Overall, Mark O'Donovan has accumulated extensive experience in product management, program management, business analysis, and co-founding a business.

Mark O'Donovan holds a Master's degree in Business Information System from University College Cork, which they obtained from 2008 to 2009. Prior to that, they completed their Bachelor of Science degree in Business Information Systems at the same institution from 2004 to 2008. In addition to their formal education, Mark has also obtained several certifications, including Certified Scrum Product Owner (CSPO) from Scrum Alliance in 2016. Mark has also pursued certifications in Agile Coaching Professional (ICP-ACC), Agile Team Facilitator (ICP-ATF), Certified SAFe 4 Agilist (SA), Certified Scrum Master (CSM), Kanban Management Professional (KMP), and Project Management Professional (PMP), although the specific dates of completion for these certifications are not provided.