Meghan Haenn is currently the Global Director of High Touch Customer Success at Intercom, where they leverage their expertise to enhance user experiences with Slack. Previously, Meghan served as a Public Policy Fellow at the Citizens Budget Commission, analyzing educational outcomes and financial data for the State University of New York system. They also worked at Slack as a Customer Success Manager and held various roles at Accenture, including Manager, where they successfully led change management initiatives for a large client. Meghan has a Master of Public Administration in Nonprofit Management and Policy from New York University and a Bachelor of Arts in History from Wake Forest University.
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