Mitchell Herman

Mitchell Herman currently serves as an Enterprise Relationship Manager at Intercom since August 2025. Previous experience includes roles at Built In from July 2021 to August 2025, where Mitchell held titles such as Strategic Account Manager, Senior Enterprise Account Manager, and Enterprise Account Manager. Prior to Built In, Mitchell worked at Cision from June 2016 to June 2021, advancing from Account Specialist to Manager of Client Development, where responsibilities included leading a team and managing a portfolio of enterprise accounts. Early career experience includes a sales internship at CDW from May to December 2014. Mitchell holds a Bachelor of Science degree in Communication and Psychology from the University of Illinois Urbana-Champaign.