Niamh Talbot

Technical Support Specialist at Intercom

Niamh Talbot has a diverse work experience starting in 2017. Niamh worked as an Office and Social Media Officer at City Kayaking from January 2017 to June 2017. From October 2017 to March 2018, they worked as a Front of House/ Receptionist at The YogaHub, where they engaged with customers, managed bookings, and handled customer payments. From March 2017 to November 2019, Niamh worked as an Associate Producer at Goodlooking Films, collaborating with the production team and supporting above-the-line staff. Niamh also worked as a Front of House/ Supervisor at Cornucopia Wholefoods Restaurant from April 2018 to September 2019, supervising staff and ensuring excellent customer service. In 2018, they worked as a Yoga Instructor. From March 2019 to July 2021, Niamh established and managed their own wellness company, Lúnasa Yoga, handling various business aspects such as strategic planning, marketing, sales, and teaching yoga classes. Currently, they work at Intercom as a Customer Support Specialist, assisting customers with product use, conducting interviews, onboarding new staff, and managing customer queries.

Niamh Talbot's education history is as follows:

From 2010 to 2013, Niamh attended Dublin City University, where they pursued a degree in Contemporary Culture and Society with a focus on Political Science and Humanities.

In 2014, Niamh enrolled in Colaiste Dhulaighe College of Further Education, where they completed a degree in Outdoor Adventure Management, specializing in Outdoor Education. Niamh attended this college until 2017.

In 2019, Niamh joined Samadhi Yoga Studio for an undetermined period, focusing on a field of study that is not specified in the available information.

During the same year, Niamh also attended Entrepeneurs Academy and obtained a QQI Level 5 degree in Business Administration and Management, General. The duration of their studies at this academy spanned only 2019.

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Timeline

  • Technical Support Specialist

    September 1, 2023 - present

  • Customer Support Specialist

    July, 2021