SK

Sayam K.

Lead Technical Support Engineer at Intercom

Sayam K. has extensive work experience in various roles. Sayam started their career as an Air Export coordinator at Cheetah Express Inc., where they were responsible for coordinating logistics for cargo shipments and ensuring compliance with TSA and U.S. Customs requirements. Sayam then worked as a Mental Health Counselor at Alexian Brothers Behavioral Health Hospital, providing counseling services to patients. Sayam later joined Alexian Brothers Center for Mental Health as a USARF Screener, screening individuals for mental health issues. In 2014, they joined the Alzheimer's Association as a Technical Associate in Client Services, where they provided technical support to clients. Most recently, Sayam has been working at Intercom as a Customer Support Engineer, with a recent promotion to Senior Customer Support Engineer.

Sayam K. has attended multiple educational institutions to pursue different fields of study. Sayam has studied Applied Psychology in the University of Illinois Chicago, where they obtained a Bachelor of Arts degree. Later, they pursued a Master of Architecture (M.Arch.) degree in the same university. Additionally, Sayam has also attended Dev Bootcamp, where they gained expertise in Web Development. It is unclear when these educational experiences took place as the start and end years are not provided.

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Timeline

  • Lead Technical Support Engineer

    April 1, 2024 - present

  • Senior Customer Support Engineer

    October, 2019

  • Customer Support Engineer

    November, 2017