Serena Berg

Serena Berg is a seasoned professional in workplace and event management with extensive experience spanning over a decade. Currently serving as a Senior Workplace Experience Associate at Intercom since August 2025, Serena previously held various roles at Plaid from May 2018 to August 2025, including Event Program Specialist, Event Specialist, Event Coordinator, and Office Coordinator. Earlier experience includes working as a Front Desk Associate at Karma Yoga SF and a Supervisor at Starbucks. Additionally, Serena contributed as a Personal Assistant at Erwan Davon Teachings and as a Student Intern at the SFSU Environmental Resource Center. Serena began a career in hospitality as a Host at Ruby's Diner. Serena holds a Bachelor's degree in Environmental Studies from San Francisco State University.