Sergio Lee

Sr Marketing Ops & Technology Manager at Intercom

Sergio Lee has a diverse work experience spanning different industries and roles. Sergio started their career in 2012 as an Account Manager at Advance Enterprise Inc., where they represented well-known brands and focused on customer acquisition and retention. In 2013, they joined DIRECTV as a Sales & Marketing Specialist, providing digital television entertainment services to millions of customers.

In 2015, Sergio joined Equilar as a Senior Account Manager, offering data-driven solutions for board recruiting, executive compensation, and shareholder engagement. Sergio worked with Fortune 500 companies and institutional investors, contributing to important boardroom decisions.

In 2017, Sergio became a Customer Success Manager at Whisbi, a live video commerce solution provider. Sergio worked on omni-channel marketing and improving online sales conversion rates.

In 2018, Sergio had two roles. Sergio worked as an AMP Analytics & Data Products Contractor at Apple. Additionally, they joined Cyara as a Marketing & Sales Operations Manager, responsible for ensuring customer experience quality through the Cyara platform.

Starting in 2021, Sergio joined Intercom as a Marketing Operations Manager. Sergio later transitioned to the role of Marketing Technology Manager in 2023. Intercom is a Conversational Relationship Platform (CRP) that helps businesses build better customer relationships through personalized experiences across the customer journey.

Lastly, in 2019, Sergio pursued real estate as a Real Estate Agent and Investor. Overall, Sergio has gained expertise in marketing, sales, customer success, and real estate throughout their career.

Sergio Lee attended UC San Diego, although the start and end years are not specified. There is no information about the degree or field of study pursued at the university. In addition to their education, Sergio has obtained several certifications. In 2018, they completed a SQL course offered by Udemy Academy and received a Udemy SQL Course Completion Certificate. In 2019, Sergio obtained the Real Estate Agent/Broker certification from the State of California. Most recently, in July 2021, Sergio was awarded the Americas Most Valuable Player Award by Cyara.

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