Khang Pham is a Senior Sales Engineer who currently specializes in Contact Center (CC) integrations with Artificial Intelligence (AI) at 8x8, where they focus on customizing user experiences by optimizing workflows and utilizing data. Previously, Khang served as a Solutions Architect at Jive Communications and held various roles at Plivo and 8x8, including Lead Sales Engineer and Deployment Engineer, demonstrating expertise in the pre-sales process and project implementation. Khang also provides training and development for internal and external partners to enhance sales techniques. They are pursuing a Bachelor's degree in Psychology/Marketing at San Jose State University.
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