Tarun Rastogi is an experienced Solutions Architect currently at interface.ai, specializing in architecting and deploying voicebots and chatbots for Tier-1 US banks, utilizing technologies such as AWS Lex and Lambda, with a recent achievement of an 87% containment rate through ML-driven dynamic intent routing. Previous roles include Associate Architect at OneShield Software, where Tarun developed a Customer Insights platform and a Suggestion Engine leveraging Azure technologies, and Lead Software Developer at Virtusa, focusing on high-volume transaction systems and ETL pipeline creation. Earlier experience as a Software Engineering Analyst at Accenture involved building reporting tools and automated data consistency checks, while foundational skills were established as a Software Engineer at Syntel, creating scalable PL/SQL packages. Tarun holds a Bachelor of Technology in Information Technology from Dr. A.P.J. Abdul Kalam Technical University.
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