Melinda Shortt

Melinda Shortt currently serves as the Director of Demand Planning and Customer Support at Interface, where responsibilities include designing and managing the S&OP process for Interface Americas, ensuring the integration of product demand forecasts and supply plans within a world-class framework. Prior to this, Melinda held several positions at Briggs & Stratton from 1997 to June 2015, including Demand Planning and International Sales Support Manager, where leadership was provided to a team focused on Integrated Business Planning and customer service for international markets. Additional roles at Briggs & Stratton included Asst Director Technical Support, where support was rendered to over 5,000 dealers, and Director of Customer Relations, overseeing a call center managing over 100,000 inquiries annually. Earlier in Melinda's career, customer service and logistics were managed at Confederate Packaging Inc. Melinda holds a Bachelor of Science degree in Business Administration and Management from Georgia Southern University.