Cynthia Berman Riddle

Cynthia Berman Riddle has extensive work experience in project management and customer engagement. Cynthia started their most recent role as a Project Manager at Interfolio in 2019. Prior to this, they worked at HomeAway from 2017 to 2018 as an Engagement Manager, where they successfully managed integration projects and provided customer support. From 2016 to 2017, they held a similar position as an Engagement Manager at Planview.

Before that, they worked at PeopleAdmin from 2011 to 2016. In this role, they served as a Project Manager, managing multiple customer projects and coordinating internal teams for the implementation of portal-based workflow applications in a SaaS environment. Cynthia also worked as an Integrations Business Analyst at PeopleAdmin during the same time period, where they assisted with the implementation of technical integrations and reporting projects.

Prior to their time at PeopleAdmin, Cynthia worked at Peoplefluent from 2004 to 2011 as a Lead Functional Consultant. In this role, they gathered customer requirements and matched them to software solutions, managed medium to large projects for Fortune 500 companies, and worked closely with clients and the Engagement Team.

Cynthia also has experience working at Deloitte Consulting as a Technical Trainer and Quality Assurance specialist from 2003 to 2004. In this role, they trained employees on new computer applications, conducted assessments and evaluations, and participated in quality assurance testing.

Earlier in their career, they worked at AT&T Wireless from 1997 to 2003 as a Senior Training Specialist. In this role, they provided support in the delivery of professional sales, customer service, and enterprise training courses, supported national product rollouts and provisioning systems, and evaluated student/trainer performance.

Overall, Cynthia Berman Riddle has a diverse background in project management, customer engagement, and training across multiple industries.

Cynthia Berman Riddle obtained their B.A. degree in Speech Communications, with a minor in Theater, from Texas A&M University. Cynthia completed their undergraduate education from 1989 to 1993.