Tyler V. has a diverse work experience spanning multiple roles and industries. Tyler currently works as a Senior Software Engineer at Interfolio, starting in March 2023. Prior to that, from August 2021 to February 2023, they were a Technical Account Manager at Amazon Web Services (AWS).
In 2021, Tyler worked as a Cloud Architect, where they developed and implemented an AWS cloud-based solution for programmatic rendering and delivery of customized video content. Tyler built a tiered scaling model based on SQS to reduce costs and delivered production-ready resources including EC2 AMIs, CloudFormation/Serverless deployment templates, and a deployable API stack.
From 2016 to 2020, Tyler was the Chief Technology Officer & Founder of CINEQUAL, where they managed a team of developers and engineers. Tyler conducted design/code reviews and translated internal metrics into transparent client communications and marketing initiatives.
Tyler also has experience as a Project Manager at Ingenuiti from 2015 to 2016, where they guided translation, localization, and UI/DTP adaptation of various types of content for clients. Tyler conducted research with local subject matter experts and directed quality assurance teams.
Before that, Tyler worked for Canon, Inc. in 2014 as a Technical Support representative, providing customer support for imaging hardware. Tyler was also a Project Coordinator, assisting with the development of contact center optimization products.
Tyler's early experience includes working as an IT Helpdesk and Telecoms Coordinator at the University of Massachusetts Amherst from 2011 to 2012. Tyler applied their technical expertise to assist students and staff with hardware and software issues.
Overall, Tyler has a strong background in software engineering, cloud architecture, project management, and technical support across various industries.
Tyler V. earned a Bachelor of Arts (B.A.) degree in Chinese Language and Literature from the University of Massachusetts, Amherst, which they attended from 2010 to 2014. In 2013, they also obtained an Intensive Language Training Certificate in Chinese Studies/Government from Southwest University for Nationalities.
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