Elsa Benserade

Elsa Benserade is a quality consultant with extensive experience in the food industry, currently operating independently since February 2021 and providing quality training, audits, and corrective action implementation for multiple Intermarché locations. Previously, Elsa served as a quality assistant at Groupement Les Mousquetaires, where responsibilities included developing hygiene guides and preparing for IFS certification. In the role of quality manager at Intermarché, ongoing since October 2018, responsibilities encompass training on internal procedures, creating quality tools, conducting audits, and managing customer complaints, including handling COVID-19 protocols. Elsa possesses an educational background with a BTS in Quality in Food Industry and a professional license in Food Safety and Quality Assurance from UPEC.