Christopher Mackie is an experienced VoIP Engineer with a proven track record in troubleshooting and resolving a wide range of technical issues across various companies. At Intermedia since November 2015, Christopher has excelled as a Tier 2 VoIP Engineer and Tier 1 VoIP Support, focusing on case ownership and customer satisfaction. Prior to this role, Christopher worked at MegaPath in several capacities, including Tier 1 Partner Commissions Analyst and Tier 2 Sales Support Specialist, where responsibilities included data analysis, report generation, and training co-workers. In earlier positions at Speakeasy and eAcceleration, Christopher demonstrated expertise in customer service and technical support, achieving high satisfaction ratings and receiving numerous commendations. Christopher holds an Associate of Arts and Sciences with a Specialty in Networking from the University of Phoenix.
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