João Certo is currently a Principal Software Architect at Intermedia Cloud Communications, specializing in RCS, VoIP, and multi-agent systems. They previously held roles as a Technical Advisor and Principal Engineer at Talkdesk, where they led end-to-end solution design for voice platforms and mentored development teams. Earlier in their career, João contributed to research at IEETA and LIACC, focusing on heterogeneous agent systems for search and rescue scenarios and robotic coordination. They also served as a monitor at FEUP, guiding students in algorithms, programming, and data structures. João earned a Master’s degree in Electrical and Computers Engineering from FEUP.
This person is not in the org chart
This person is not in any teams
This person is not in any offices