Sharon Vanhoose is an accomplished technical support specialist currently employed at Intermedia Cloud Communications since June 2023, where responsibilities include mentoring on Microsoft 365 support and providing assistance for various Intermedia products. Previous roles include technical support engineer at Infinity, Inc. and concierge ambassador at Zones, LLC, focusing on Office 365 support. Sharon has extensive experience in technical support, having worked at Cyber Solutions, where management of over 200 backups and monitoring of 2700+ endpoints were key duties. Additional experience includes freelance photography, office management, and vendor relations in the IT sector, alongside a solid educational background in Microsoft Azure and networking through platforms such as Udemy and ItProTV.
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