International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd’s of London, domestic insurers, self-insured entities, and other organizations. Our clients’ interests are looked after by a team of professionals who understand the expertise, systems, management information, data, and skill sets required in this industry to provide the highest quality TPA services.

International Programs Group

The Little Rock office focuses on operational management, human resources, and insurance claims processing.

Little Rock

Michael Grubbs

Petar Germanski

Len Bennett

Heather Green

Marco Pennella

This department evaluates and processes insurance claims to determine validity and ensure proper compensation.

Claims Examination

The Claims & Examinations Team at International Programs Group (IPG) specializes in managing and adjudicating claims on behalf of various clients, including Lloyd’s of London, domestic insurers, and self-insured entities. The team comprises a diverse group of professionals with expertise in different lines of insurance such as commercial trucking, property, liability, and specialty lines. They work collaboratively to ensure accurate claims processing, detailed examinations, and efficient resolution while maintaining the highest standards of TPA services to protect clients' interests.

Claims & Examinations Team

The Account Management Team at International Programs Group (IPG) is responsible for overseeing and coordinating client accounts to ensure the efficient administration of claims services. Composed of multiple Account Coordinators, the team works closely with clients to understand their specific needs, manage communication, and provide tailored solutions that align with IPG's high standards of TPA services.

Account Management Team

This department manages claims processing and oversight of auditing practices to ensure compliance and efficiency.

Claims and Audit

The Leadership Team at International Programs Group (IPG) is responsible for setting strategic directions, driving business development, and ensuring operational excellence. Comprising the Vice President of Business Development, Senior Vice President of IPG, and Managing Director, this team oversees key initiatives, cultivates client relationships, and spearheads efforts to maintain and elevate the quality of claims services provided.

Leadership Team

This department focuses on identifying new business opportunities and managing client relationships to drive growth.

International Programs Group

Org chart

Teams

Claims Examination

Claims & Examinations Team

Account Management Team

Claims and Audit

Leadership Team

Business Development

Offices

International Programs Group

Org chart

Teams

Claims Examination

Claims & Examinations Team

Account Management Team

Claims and Audit

Leadership Team

Business Development

Offices

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