Jhonatan C. has extensive experience in customer support and customer experience roles, currently serving as a Customer Support Specialist at Internxt since July 2025. Prior to this position, Jhonatan worked as a Customer Experience specialist at MailerLite from December 2020 to May 2025, and as a Customer Support Agent at Automattic from April 2020 to May 2023, where Jhonatan was recognized as a Happiness Contractor for WordPress.com. Additional experience includes customer support roles at The Remote Company and Hostinger International, and a background as a Technology Teacher at Colegio Bilingüe Hispanoamericano. Jhonatan holds a Licenciado degree in Licenciatura en lenguas extranjeras from Unidad Central del Valle del Cauca, earned between 2011 and 2018.