Pedro Cavalcanti possesses a diverse range of experience in technical support and customer service. After serving as a Jovem Aprendiz at Atacadão from March 2022 to September 2023, where skills in customer engagement and problem-solving were developed, Pedro moved on to InterOp in May 2025 as an Apoio Técnico Operacional, focusing on technical support and administrative tasks within the educational sector. Additionally, Pedro has been working as a Técnico de TI since June 2021, providing IT services to small businesses and professionals, including website creation using HTML, CSS, and JavaScript. Pedro holds multiple degrees, including a Tecnologo em Defesa Cibernética from Wyden and ongoing studies in Information Technology and Computer Networks at Senac São Paulo.
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