Raimundo Vaz

Raimundo Vaz has extensive experience in information technology support and network analysis, highlighted by roles in various companies including Montreal Oficial as a TI Support Analyst, where continuous improvement of support services was emphasized. Previously, Raimundo worked at Stefanini Brasil, focusing on data and voice circuit monitoring, and at GLOBAL HITSS, managing a 24x7 IT infrastructure project. In roles at CTC and currently at InterOp, responsibilities include remote service desk support utilizing ITSM tools and frameworks like ITIL4. Earlier experience includes a leadership position in on-site production at Xerox, overseeing printing equipment management and user support, alongside a background in advanced graphic printing. Raimundo holds a degree in Analysis and Development of Systems from Faculdades Integradas da União Educacional do Planalto Central.