Raphael Guerim has experience in various technical support roles, starting as an intern in technical support at the Secretaria Municipal da Fazenda de Porto Alegre from December 2017 to May 2018. Raphael served as a Técnico em Informática at Flávio Obino Fº Advogados Associados from September 2018 to March 2020, where responsibilities included user support, issue tracking, and leading outsourced teams. Subsequently, Raphael worked as an Analista de Suporte Técnico N1 at the Tribunal de Justiça, providing first-level support and technical assistance. In 2023, positions included serving as an Analista de Suporte N1 for Banrisul at Ilha Service Tecnologia e Serviços and working as an Analista de Suporte Técnico for InterOp, delivering field support and addressing technical issues on-site. Education includes a degree in Técnico em Informática from Faculdade de Tecnologia Alcides Maya and ongoing studies in Análise e Desenvolvimento de Sistemas at Faculdades Dom Bosco.
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