Bailey Malcolm

Bailey Malcolm is a dedicated professional with extensive experience in business development, account management, and customer success. Currently serving as a Business Development Representative at Interparcel Australia, Bailey engages potential business clients to enhance shipping solutions. Previous roles include Key Account Manager & Team Leader at BioPak, managing significant accounts and maintaining customer relationships, and a Customer Success Consultant at Birdeye Australia, focusing on helping small businesses optimize their investments in software and digital marketing. Additional experience spans leadership positions in hospitality and retail environments, with a solid educational background in business and hotel management from Southern Cross University and relevant certifications in business administration and hospitality.