Simon Laporte, CSM

Simon Laporte, CSM, has a diverse work experience spanning multiple industries and roles. Simon currently works as a Technical Support Specialist at Interplay Learning since July 2021. Previously, Simon served as a Premium Service Consultant at AT&T from January 2020 to February 2021, where they executed pricing strategies, managed client accounts, and achieved high customer retention rates. Simon also worked as an Account Manager at SpeakWrite from January 2019 to October 2019, where they developed and maintained client relationships. Simon has experience in retail management as well, having served as an Assistant Store Manager at T-Mobile from September 2017 to January 2019, and as a Senior Sales Consultant at Office Depot from January 2014 to November 2016. Simon has also held positions as an Account Executive at the United States Gold Bureau and a Brand Ambassador and Sales Service Representative at Office Depot.

Simon Laporte, CSM, holds a Bachelor's degree in Advertising from Texas State University, which they completed from 2015 to 2017. Prior to that, they obtained an Associate's degree in General Studies from Austin Community College, where they studied from 2012 to 2015. In addition to their formal education, Simon has also obtained several certifications. These include SQL Essential Training from LinkedIn in August 2022, Certified ScrumMaster (CSM) from Scrum Alliance in June 2022, Building Your Technology Skills from LinkedIn in May 2022, Customer Service: Problem Solving and Troubleshooting from LinkedIn in May 2022, Managing for Results (2014) from LinkedIn in May 2022, and Google Analytics Essential Training from Google in November 2016.