Cédrick Véro has extensive work experience in various roles within the telecommunications and technology industries. Cédrick is currently employed as a Sales Engineer at Intersec Group, where they have demonstrated the ability to work with cross-functional teams and successfully generate over $2 million in revenue growth. Cédrick is recognized as an excellent team player who consistently exceeds expectations and achieves successful results. Cédrick'stechnical knowledge has allowed him to effectively address customer inquiries and overcome technical challenges, leading to increased customer satisfaction and loyalty.
Prior to their current role, Cédrick served as the CTO and Founder of Karefully, a French voice-tech company that focused on delivering services to hotels and complexes. Cédrick also provided managers with real-time statistics to improve decision-making and customer satisfaction.
Earlier in their career, Cédrick held multiple positions at Intersec Group and Ericsson. At Intersec Group, they worked as a Solution Architect, collaborating closely with pre-sales to deliver successful architectures for new projects. Cédrick also provided technical advisory services, support, and integration solutions to customers. Cédrick has also worked as a Senior Integration Engineer, ensuring that customer requirements were implemented and customized products were installed successfully.
During their tenure at Ericsson, Cédrick worked as a VAS Solution Architect, assisting telecom operators in maintaining and updating their equipment. Cédrick also coordinated technically complex solution installations and managed customer change requests. In addition, Cédrick served as a Solution Integrator, where they prepared project execution plans, installed and administered MMS-C/SMS-C & IPTV platforms, and provided customer-oriented demonstrations and training.
Prior to these roles, Cédrick gained experience as a Multimedia Customer Service Representative at Free Telecom.
Throughout their career, Cédrick Véro has consistently demonstrated their expertise, technical capabilities, and dedication to achieving customer satisfaction and business growth.
Cédrick Véro obtained a Master's Degree in Engineering from Universite Paris 12, where they studied from 2007 to 2008.
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