F&I Express
Marion Roberts is a seasoned professional with extensive experience in customer care and implementation management within the automotive and insurance sectors. Currently serving as Sr Manager of Technical Customer Care at F&I Express since September 2021, Marion previously held various roles at Dealertrack from November 2005 to November 2022, including Implementation Manager and Sr Implementation Manager, overseeing client installs and a team of 10. Additionally, Marion worked part-time as a Life Insurance Agent at Primerica from August 2016 to September 2017 and as a Residual Value Insurance Analyst at Chase Auto Finance from October 2000 to November 2004, managing lease enrollment and financial reconciliation. Marion is pursuing a Bachelor of Business Administration in Non-Profit/Public/Organizational Management at the University of Arizona, complemented by a Certificate in Human Resources from Cornell University.
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