James Etim is an experienced service manager at InterSwitch Limited since July 2022, focusing on ensuring optimal performance of applications and systems. Prior to this role, James held multiple positions at Interswitch Group from May 2012 to March 2021, ranging from lead platform management engineer to product implementation and support engineer. James began his career at SwiftTalk Limited as a network engineer and support officer from March 2010 to March 2011, specializing in the configuration and installation of microwave radios. James holds an MBA from Ahmadu Bello University and has completed management essentials training at Harvard Business School Online, alongside a bachelor's degree in computer science from the University of Uyo.
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