Ufuoma Adegor

Business Analyst | Process Improvement Expert at Interswitch

Ufuoma Adegor has a diverse work experience. Ufuoma currently works at Interswitch Group, starting in September 2021, where they serve as a Customer Success Executive/Digital and Self Service (Automation). Prior to this, from August 2022 to December 2022, they worked as a Business Analyst at the same company.

Before joining Interswitch Group, Ufuoma worked at the same company from September 2019 to March 2021 as a Service Desk Analyst (Consumer Support), and from September 2019 to August 2020 as a Service Desk Representative (Inbound and Outbound Support).

Additionally, Ufuoma has experience at ABC TRANSPORT PLC, where they worked as a Customer Service Representative from March 2019 to August 2019.

Ufuoma Adegor obtained a Bachelor's degree in International Relations and Diplomacy from Wellspring University, where they studied from 2013 to 2017. In addition, they have acquired several certifications, including the IIBA Business Analysis Course from Harrybaker in January 2023, the RPA Business Analysis Fundamentals from UiPath in January 2023, the Lean Six Sigma Yellow Belt from Interswitch Group in October 2021, and certifications in Customer service; Problem Solving and Troubleshooting from LinkedIn in January 2021.

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