Kim Dray

Kim Dray is an experienced professional in project management and instructional design, currently serving as an Implementation Project Manager at Alchemy Systems since July 2014. Prior experience includes roles as Support Manager at Generation Ready from June 2011 to July 2014, and various positions at Dell Inc from April 1999 to June 2011, where responsibilities included developing training curricula for global call centers, as well as training and supporting customer care representatives. Earlier career experience at 3Com as a Customer Service Representative involved resolving customer inquiries related to warranty policies and collaborating with multiple departments. Kim Dray's education was completed at Austin Community College between 2007 and 2010.