Larissa Capeldi

Larissa Capeldi has a diverse professional background in administrative support and customer service. Starting as an Auxiliar administrativo at Colgate-Palmolive from January 2014 to May 2015, Larissa was responsible for organizing documentation and creating spreadsheets and reports. Following that, Larissa worked as an Agente de atendimento ao cliente at Ultracenter from August 2015 to July 2016, focusing on credit recovery and phone sales for live products. In October 2021, Larissa took on the role of Supervisora de operações at Intervalor, managing personnel and conducting weekly quality monitoring with feedback. Additionally, Larissa also provided customer support as an Agente de atendimento ao cliente, specializing in collections for various companies while handling back-office tasks and ensuring operational processes were followed. Larissa completed a degree in Human Resources Management/Personnel Administration at Estácio from 2016 to 2018.