Dawn Jamison has a diverse work experience spanning over two decades. Their most recent role was as a Sr. Manager - Operations at InterVision Systems since June 2017. Before that, they worked as an IT Manager, Technical Operations at Advanced ICU Care from February to June 2017.
From 2015 to 2016, Dawn served as a Sr. Manager, End User Compute at Edgewell Personal Care, where they directed the daily activities of a team responsible for all aspects of End User Compute Operations globally. Dawn also implemented a PC Revitalization project and managed an outsourced level 1 helpdesk.
From 2010 to 2015, Dawn held multiple roles at CenturyLink Technology Solutions, including Manager, Global End User Operations and Desktop Support. In these positions, they oversaw Incident, Service Request, and Problem Management associates, ensuring high levels of service and delivery of new end user device technologies.
Prior to that, Dawn worked as a Helpdesk Technician at American Railcar Industries in 2009 and as a System Engineer IV at Anheuser-Busch Companies from 2001 to 2008. Dawn also gained experience as a Desktop Support Technician (Contractor) at Bradford and Galt Consulting firm from 1998 to 2001.
Dawn's career began as a PC Support Specialist at EDUCATIONAL EMPLOYEES CREDIT UNION in 1998. In this role, they provided network support for both Novell and Windows servers, participated in a large-scale workstation rollout, and handled software installation and support.
Overall, Dawn has demonstrated expertise in operations management, technical support, project management, and service delivery throughout their career.
Dawn Jamison obtained a Bachelor of Science degree in Internet Marketing and Business Administration from Maryville University. Dawn attended the university from 2002 to 2009.
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