Kris Eiben

Kris Eiben has a diverse work experience spanning over several roles and industries. Their most recent position was as a Server Engineer Tier 3 at InterVision Systems, a role they started in 2022. Prior to that, they worked at SyCom Technologies from 2015 to 2022, serving as a Lead TAC/NOC Engineer. In this role, they were responsible for monitoring and reporting on network devices, resolving issues, and providing monthly reports and presentations to clients.

Before joining SyCom Technologies, Kris owned and operated their own small part-time business called EYN, providing tech support to small office, home office, and personal computer users from 2011 to 2015. They handled desktop and laptop repairs, data recovery, networking systems, and application support.

Prior to that, Kris worked at Genworth Financial as a Technical Support Specialist from 2011 to 2015, where they provided front-end tech support and troubleshooted various issues. They also worked as a CA & PMG Technical Support from 2013 to 2014, where they updated forms in the service catalog and troubleshooted ticket-related issues.

In 2010, Kris worked at Wells Fargo Advisors as a Technology Support professional, providing application, computer, and printer support. They also created tickets for appropriate teams and reset network passwords.

Their career started in 2008 when Kris owned their own IT business called Eiben I.T. for a brief period. Prior to that, they worked as a Desktop Support technician at Net Easy Inc, where they performed Windows OS repairs, networking tasks, and assisted with web design and hosting in 2008.

Lastly, in 2010, Kris worked as a contractor with Technisource, where they were contracted with Wells Fargo for 18 months before transitioning to Genworth Financial.

Overall, Kris Eiben brings a range of technical expertise and customer support experience from their various roles, demonstrating their ability to handle complex technical issues and provide efficient solutions.

Kris Eiben holds a Bachelor of Science (BS) degree in Computer Systems Networking and Telecommunications from DeVry University in Phoenix, AZ, which was obtained from 2014 to 2016. Additionally, Kris Eiben earned a BS degree in Network Communication Management from DeVry University, completed from 2003 to 2006. Furthermore, Kris Eiben has a certification in ICND1 from the Cisco Networking Academy, although the specific month and year of attainment are not provided.